Return Policy

Let us Know

Should you wish to return an item, please respond to your order email and inform us.

If you don't have access to the order email, please email us here.

Issuing of Refunds

Refunds are issued after undamaged items have been returned to us and verified.

Please include a copy of the order invoice with your return. This ensures we can easily identify your order and process the refund.

Return Period

Items must be returned within 7 days of date received.

Item Condition

Items returned must be in their original packaging, unused, undamaged and in sellable condition.

Insurance Claims

Insurance claims must be made within 30 days of the shipping date.

Shipping Charges

No credits or refunds of shipping charges. Return shipping cost and insurance is the customer's responsibility.

Lost Items

Items lost while being returned are not refundable. We recommend you use a reputable carrier and insure the return package if you have the option. Returns in the USA are easily insured.

Questions

Questions regarding stock status, pricing, product information, etc, can be addressed to us via our email contact form.

Please understand that we maintain a tight return policy to ensure customers the best value.

Thank you for patronizing Arkadian Collection!

WE SHIP WORLDWIDE!

 

International Shipping

 

Argentina, Australia, Belarus, Belize, Bolivia, Brazil, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Ecuador, Egypt, England, Finland, France, Germany, Guatemala, Honduras, Hong Kong, Iceland, India, Iraq, Iran, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Poland, Portugal, Russia, Scotland, Singapore, Slovakia, Slovenia, Sweden, Syria, Taiwan, Thailand, Turkey, Ukraine, United Arabic Emirates, Uruguay, Venezuela & Vietnam. More countries available at checkout!

 

Insured Express Shipping in the USA

 

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin & Wyoming plus Guam, Puerto Rico and the U.S. Virgin Islands!

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ARKADIA IS FAMILY

Arkadia is a family business - we care immensely about our handmade jewelry, Moldavite and gemstone collection.

If you have any questions at all, please contact us right away.

We value your business and interest highly!

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FREE EXPRESS SHIPPING IN USA

All orders are shipped within 24 hours!

  • Free 3-5 business day express shipping in USA. $12 USD optional overnight delivery.
  • Worldwide delivery in 7-14 working days. $20 USD with tracking to U.S. border.

USA order shipment is fully insured. Receive tracking details within 48 hours.

More about your easy, friendly shipping options.